ConnectUD Terms of Service

Effective Date: July 25, 2026

1. Agreement

These Terms of Service ("Terms") govern your use of the ConnectUD website, products, and services ("Services"). By accessing or purchasing from ConnectUD, you agree to these Terms. If you do not agree, you may not use our Services.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our Services.

3. Digital Products

All products sold by ConnectUD are digital products delivered electronically. No physical items will be shipped.

Delivery times may vary depending on product availability, verification requirements, and order processing.

4. Customer Responsibility

Customers are responsible for:

• Providing accurate account information.
• Following all setup and installation instructions.
• Ensuring their computer meets product requirements.
• Using products at their own risk.

Improper installation or misuse is not the responsibility of ConnectUD.

5. Account Security

You are responsible for maintaining the security of your ConnectUD account.

You may not:

• Share your account.
• Sell or transfer your account.
• Attempt unauthorized access to our systems.
• Abuse our support services.

6. License

Unless otherwise stated, ConnectUD grants customers a limited, non-transferable, revocable license to use purchased software.

Customers may not:

• Redistribute products.
• Resell products without written authorization.
• Reverse engineer software where prohibited.
• Modify or remove licensing systems.

7. Payments

All prices are listed in USD unless otherwise stated.

By purchasing, you agree to pay all applicable fees and taxes.

Orders suspected of fraud may be delayed, canceled, or refunded.

8. Refund Policy

Because our products are digital goods, all sales are generally final.

Refunds may only be granted when:

• Required by applicable law.
• A duplicate purchase occurred.
• ConnectUD determines a refund is appropriate.

Chargebacks made without contacting support first may result in suspension or termination of your account.

9. Product Availability

Products may be modified, updated, discontinued, or temporarily unavailable without notice.

We reserve the right to suspend product access during maintenance or security updates.

10. Support

Support is provided through our official support channels.

We do not guarantee response times or issue resolution within any specific timeframe.

11. Limitation of Liability

To the maximum extent permitted by law, ConnectUD shall not be liable for:

• Lost profits
• Lost accounts
• Data loss
• Service interruptions
• Hardware damage
• Software conflicts
• Indirect or consequential damages

Use of our products is entirely at your own risk.

12. Intellectual Property

All website content, branding, graphics, software, logos, and product materials remain the intellectual property of ConnectUD unless otherwise stated.

Unauthorized reproduction or redistribution is prohibited.

13. Termination

We reserve the right to suspend or permanently terminate accounts that:

• Violate these Terms.
• Abuse staff or support.
• Attempt fraud.
• Distribute our products without permission.
• Interfere with the operation or security of our Services.

14. Changes to These Terms

We may modify these Terms at any time.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

15. Contact

Questions regarding these Terms may be directed to our official support team through the contact methods listed on the ConnectUD website.